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Women’s Networking Group

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WOMEN’S NETWORKING GROUP

Join the Illinois Landscape Contractors Association and the Women’s Networking Group for a roundtable event focused on the following topics:

Bridging the Gap between Generations
Customer Retention Practices
Work/Life Balance

Thursday, October 5, 2017
8:30am-11:00am
Chandler’s Chophouse
401 North Roselle Road
Schaumburg, IL 60194

Registration: $35/person – includes breakfast, the program, and a chance to win one of our raffle prizes!

Raffle prizes include: $100 Visa gift card, 2 tickets to a BEARS GAME, foursome of golf at Stonewall Orchard Golf Course, and a Chicago Botanic Garden membership!

Hear from the following executive level women:

Bridging the Gap between Generations (Millennials vs Gen X vs Baby Boomers)

Kelly Bolger and Nicole Nault

  • Characteristics of each generation.
  • Communication differences between each generation.
  • Tips for working cohesively with each generation type.
  • Common mistakes made in interacting with different generations.
  • Know your team members value and strengths.
  • How to build a team that works together.

 

Customer Retention Practices

Toni Callahan and Barbara H. Rosborough

  • The importance of relationships in regards to customer retention.
    • Be likeable.  Everyone wants to be around people they like!
    • Make clients feel special. 
    • Everyone appreciates a gift. 
    • Be involved in other organizations that are genuinely meaningful to you and existing/potential clients. 
  • Is there a formal approach to keeping your customers?
    • The value of loyal customers.
    • Building a plan to keep them.
    • Maintaining your relationship.
  • What is a customer journey map and why you should have one.

 

Work/Life Balance

Donna Vignocchi Zych and Sara Jenkins-Sutton

  • Keeping your sanity at work makes it easier to have time for yourself and your family: create a plan, clear up responsibilities and set ground rules.
  • Finding a passion other than work that gives you self-worth.
  • It’s ok to put your family first, encourage your employees to do the same.
  • Re-framing the conversation from work/life balance to Work + Life: striving for wholeness.
  • What does wholeness look like for you?
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The mission of the ILCA Women’s Networking Group is to promote camaraderie, and to share industry experiences and leadership skills with ILCA members, while enhancing our professional image. 

Want to learn more?

Contact Marissa Stubler (mstubler@ilca.net) for further information about Women’s Networking Group events.

Please Note: Events are presented by the Women’s Networking Group, but men are more than welcome and encouraged to attend.

Thank You To Our Sponsors!

Premier Sponsor: SmithAmundsen

Standard Sponsors

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WNG Fall Event 2016 Photos

Lynne Franklin

“Be the Most Persuasive Person in the Room”